Frequently Asked Questions
1. Q: How is my order packaged, and is it discreet?
A: We prioritize your privacy. All orders are packaged discreetly, with no external markings indicating the contents.
2. Q: What is the estimated delivery time for Ivercure orders?
A: Delivery times vary by location. Standard shipping typically takes 6 to 15 days. Expedited options are available at checkout for faster delivery.
3. Q: Can I track my Ivercure order during transit?
A: Yes, tracking information is provided for all orders. Once your order ships, you will receive an email with tracking details.
4. Q: Is international shipping available for Ivercure?
A: Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
5. Q: How is my personal information handled during the ordering process?
A: Your privacy is our priority. We use secure, encrypted connections to protect your personal and payment information.
6. Q: Can I change my delivery address after placing an order?
A: Once an order is processed, changing the delivery address may not be possible. Please contact customer support immediately for assistance.
7. Q: What if my Ivercure order is delayed or doesn’t arrive?
A: In the rare event of a delay or missing package, contact our customer support team. We will investigate and resolve the issue promptly.
8. Q: Are there additional fees for international shipping?
A: Yes, international shipments may incur additional fees, which will be clearly displayed during checkout.
9. Q: How is my payment information secured during purchase?
A: We use secure, encrypted payment gateways to safeguard your financial data throughout the transaction.
10. Q: What measures are in place to ensure the security of my personal data?
A: We follow strict security protocols. Your data is stored securely and never shared with third parties. For more, please see our privacy policy.
11. Q: Can I choose a specific delivery time for my order?
A: Specific delivery times cannot be guaranteed. Deliveries are made during standard carrier operating hours.
12. Q: Is a signature required upon delivery?
A: Usually, a signature is not required, but this can depend on your location or the carrier’s policies. Please check your tracking info for details.
13. Q: Are there any customs or import duties for international orders?
A: Customs policies vary by country. You may be responsible for any applicable duties or taxes.
14. Q: Can I reroute my Ivercure order after it has been dispatched?
A: Rerouting after dispatch is generally not possible. Please double-check your delivery address before completing your order.
15. Q: How is the confidentiality of my purchase maintained on my credit card statement?
A: Your credit card statement will show a discreet descriptor to protect your privacy.
16. Q: What should I do if my package arrives damaged or tampered with?
A: Do not accept damaged or tampered packages. Contact our customer support immediately for assistance.
17. Q: Is my personal information shared with the shipping carrier?
A: We share only the necessary information with carriers to complete your delivery, keeping your details confidential.
18. Q: Can I have my order delivered to a P.O. Box?
A: Yes, we can ship to P.O. Box addresses. Please provide accurate details at checkout.
19. Q: Are there any shipping restrictions to certain countries?
A: We provide global shipping. However, please check if Ivermectin is regulated or restricted in your country before ordering.
20. Q: What steps does Ivercure take to prevent order theft during delivery?
A: We use discreet packaging and provide tracking to minimize theft risk. Contact customer support if you have concerns.
